Privacy Policy

Last Updated: January 1, 2025

1. Introduction

ThorForex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trading services. Please read this policy carefully. If you do not agree with the terms, do not access the site or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, or otherwise contact us. The types of information we may collect include:

• Personal Data: Name, email address, phone number, date of birth, nationality, and government-issued identification (for verification purposes).
• Financial Information: Bank account details, payment card information, trading history, and transaction data.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Create and manage your account.
• Process transactions and send related information (e.g., confirmations, invoices).
• Verify your identity and comply with legal obligations (KYC/AML).
• Provide customer support and respond to inquiries.
• Send you technical notices, updates, security alerts, and administrative messages.
• Improve our website, products, and services through analytics.
• Detect and prevent fraud or illegal activities.

4. Legal Basis for Processing (for EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and the context in which we collect it. We typically process your information when:

• We need to perform a contract with you (e.g., to provide trading services).
• You have given us consent to do so.
• The processing is in our legitimate interests and not overridden by your rights.
• We need to comply with a legal obligation.

5. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: We engage trusted third-party vendors to perform functions on our behalf, such as payment processing, identity verification, email delivery, and data analysis. These providers have access to your information only to perform these tasks and are obligated to protect it.
• Regulatory Authorities: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of ThorForex, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for regulatory compliance). When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your information.
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at support@thorfx.com. We will respond to your request in accordance with applicable laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our site. For more information, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those of your jurisdiction. When we transfer your information, we take steps to ensure it is adequately protected, such as through standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. You are advised to review this policy periodically for any changes. Your continued use of our services after such modifications constitutes your acknowledgment of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

ThorForex
International Financial Centre, 8th Floor
London, United Kingdom
Email: support@thorfx.com
Phone: +1 234 567 890